Jackson, CA…Hospice of Amador and Calaveras has been named a 2022 Hospice Honors Elite recipient by HEALTHCAREfirst, a leading provider of billing and coding services, healthcare surveys, and advanced analytics. This prestigious annual review recognizes hospice agencies that continuously provide the highest level of quality care as measured from the caregiver’s point of view. It acknowledges the highest performing hospice agencies by analyzing the performance of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) hospice survey satisfaction measures.

“Hospice Honors Elite recipients are industry leaders in providing quality care and are constantly seeking ways to improve,” said Ronda Howard, Vice President Revenue Cycle and CAHPS at HEALTHCAREfirst. “We are honored to be aligned with such high performing agencies like Hospice of Amador and Calaveras and we congratulate them on their success.”

Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2020 through September 2021. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all hospices contained in HEALTHCAREfirst’s Hospice CAHPS database.

Hospice of Amador & Calaveras Director of Patient Care Jess Harman said, “We are thrilled to again be named as a recipient of this prestigious honor. This affirms the excellent job our staff does caring for our community at their end-of-life journey.”

Hospice of Amador & Calaveras has been providing compassionate, quality end-of-life-care to Amador and Calaveras families for 40 years, and in that time, has never turned a patient away for inability to pay. They are the only non-profit, independent hospice agency in the region. For more information on Hospice care, please call (209) 223-5500