Sonora, CA…A visitor’s experience begins when they park their car and doesn’t end until they get back in and drive to the next destination. Every minute they are in your town influences their experience, and as their host, we need to make sure that they leave with memories that will bring them back again . . . and again. Lani’s presentation will include:

Importance of Image
Creating a Genuine Relationship
Cultivating a Cohesive Experience

Lani Lott – President, L.L. Consulting
Lani has over 25 years working in retail marketing and economic revitalization and has assisted numerous California Gold Rush communities improve their historic downtowns.

DATE AND TIME
Wed, March 7, 2018

8:00 AM – 12:00 PM PST

LOCATION
Sonora Opera Hall & Community Center

250 South Washington Street

Sonora, CA 95370

SCHEDULE

8:00 am
Registration and Breakfast

8:30 am
Keynote Speaker, Lani Lott

9:30 am
Business Records and Taxes

10:00 am
Protecting Your Business From Risk

10:40 am
2018 Employment Law Update

11:15 am
Online Presence Through Your Customer’s Eyes